Closed Consultations
Discussion Paper 1 – Funding Structure
Consultation Paper 1 – Eligible Complainants: Categories
Consultation Paper 1 – Feedback
Consultation Paper 2 – Eligible Complainants: Sufficiently-Close Relationships
Consultation Paper 2 – Feedback
Consultation Paper 3 – Model Complaint-Handling Procedure for Financial Services Providers
Consultation Paper 3 – Feedback
Consultation Paper 4 – 2015 Case Fees and Levies
Consultation Paper 4 – Feedback
Consultation Paper 5 – Policy on Factors to be Considered in Rejecting Complaints
Consultation Paper 6 – Policy on Delegation and Review of Rejecting Decisions
Consultation Paper 7 – CIFO Funding
Consultation Paper 7 – Feedback
Consultation Paper 8 – 2016 Levies
Consultation Paper 8 – Feedback
Consultation Paper 9 – 2017 Case Fee Schemes
Consultation Paper 9 – Feedback
Consultation Paper 10 – 2017 Levies
Consultation Paper 10 – Feedback
Consultation Paper 11 – CIFO Future Funding Structure Options
Consultation Paper 12 – 2018 Case Fee Schemes
Consultation Paper 12 – Feedback
Consultation Paper 13 – 2018 Levies
Consultation Paper 13 – Feedback
Consultation Paper 14 – CIFO Funding Structure Final Consultation
Consultation Paper 14 – Feedback
Consultation Paper 15 – 2019 Levies
Consultation Paper 15 – Feedback
Consultation Paper 16 – 2020 Levies
Consultation Paper 16 – Feedback
Consultation Paper 17 – 2021 Publication of Summary Complaints Statistics
Consultation Paper 17 – Feedback
Consultation Paper 18 – 2021 Levies
Consultation Paper 18 – Feedback
Consultation Paper 19 – 2022 Levies
Consultation Paper 19 – Feedback
Consultation Paper 20 – 2023 Case Fee Schemes
Consultation Paper 21 – Quarterly Case Fee Schemes
Consultation Paper 21 – Feedback
Consultation Paper 22 – 2023 Levies
Consultation Paper 22 – Feedback
CIFO’s ‘Future Focus’ Discussion Paper