Contact Us
BY MAIL
Channel Islands Financial Ombudsman,
PO Box 114, Jersey,
Channel Islands, JE4 9QG
Calls may be recorded for training and quality assurance purposes. This form of data processing can only be voided by choosing alternative means of contact (e.g. post, email)
Accessibility and Vulnerability
We appreciate sometimes you might need additional support in order to use our services. Please do not hesitate to let us know how we can help you, for example, if you are elderly or have a disability or long-term illness or condition. We will make all reasonable efforts to accommodate your needs.
We can provide virtual meetings or printed information on our service in languages other than English. If you want to phone us but prefer to use a language other than English, we can get an interpreter on the line right away.
If you have any other accessibility or practical needs, please let us know. We will try to help.
Complaints
Please see the guidance for how to submit a complaint.
Service of Legal Documents
If you seek to serve legal documents on us (i.e. not complaint related documentation), please click here