Welcome to Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.
Some of the links embedded in our documents may no longer work due to external organisations changing their websites. We are working to resolve this. In the meantime, please refer to the source websites.
ABOUT USConsumers
CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.
LEARN MORECIFO Annual Stakeholder Meeting
Join us at our online event where we will share highlights from our 2025 annual report, emerging complaint issues and this year's plans.
Date: Wednesday 8th July 2026
Time: 1:00 pm – 2:00 pm
Register HereCIFO and Motor Finance
Get in contact
enquiries@ci-fo.org
Channel Islands Financial Ombudsman,
PO Box 114, Jersey,
Channel Islands, JE4 9QG
